Workiva Discussion

I’ve added the details of this document to BlackBoard so that we can continue the discussion and collaborate as a class if anyone is interested.

https://bb.its.iastate.edu/webapps/discussionboard/do/message?action=list_messages&forum_id=_202297_1&nav=discussion_board_entry&conf_id=_135610_1&course_id=_48122_1&message_id=_1886622_1#msg__1886622_1Id

Questions for discussion

These are my questions from the Week 4 Google Docs, in case they are not included in class maybe we can discuss them here?

• How big is your UX/UI team?
• Who do you consider your stakeholders and what kind of evaluation/testing do you do to ensure ongoing feedback?
• Is the iteractive container (computer buttons that expand) part of an open source frame work- is that polymer (https://www.workiva.com/content/wdesk-platform-b)?
• What considerations have your team made for 508 compliance and Accessibility testing? (not including performance, I did see it's SSAE 16 Type II compliant and looked at a couple of the case studies - https://www.workiva.com/customers/case-studies)

Reviewing Workiva's Website

• I noticed that their primary site is missing key components of accessibility compliance and web standards. I scheduled a demo, but doubt I will be able to do it before Friday's class. This may or may not reflect on the Workiva product line, but would be a consideration for me as a corporate client.
• The site is responsive
• The site is written on HTML5
• Uses http://ogp.me/ Open Graph Protocol
• I'm curious why they choose to use IE=Edge
• The site appears to use a framework
• They use Google Analytics on their main site, I wonder what kind of analytics they use for their products and how they integrate results.
• Built on Drupal
• Google Tag Manager Integration
• Using Clicktale

Other Topics for Discussion

Since we are on the topic of empathy in relation to UX, I found this article the other day  (Seung Chan Lim, 2014). It's a well written piece that starts off with a story that leads into scientific research and evaluation of empathy.

References

• Workiva (2016). Case Studies. https://www.workiva.com/customers/case-studies
• Seung Chan Lim (2014, Article No :1338 ). What is Empathy? UX Magazine. Accessed 2016. https://uxmag.com/articles/what-is-empathy
• Tutorials Point (2016). Software Development Lifecycle. http://www.tutorialspoint.com/sdlc/sdlc_overview.htm
• Wikipedia (2016). Software Development Lifecycle.  https://en.wikipedia.org/wiki/Systems_development_life_cycle