UX in IT

Norene Kelly, Jingyu Liu and Kelly Kalvelage Presentation Notes - UX in IT

They work in the University IT Department as the first UX IT staff. Recently the department has been moving towards an Agile methodology.

Misconception: Design is only visual and something that happens at the end of a project.

What is Good Design?

• Broad accessibility
• Simplicity
• Problem solving
• Decoration

Cogs of UX

• Project Management Methodology: Agile + Sprints
• User Research
• Interaction Design
• Information Architecture
• Content Strategy
• User Interface
• Usability
• Visual Design

Case Study: Survey for IT Website

• Open Card Sort (for labels)
• Labels and categories are extensive but some are repeated
• Evaluating the card sort one by one and comparing could be onerous
• Some people responded that the site is difficult - they compared other universities but didn’t find a good way to organize it
• Responses to questions about icons where almost more useful that the straight survey
• Evaluated difficulty of use on prototype but probably should have also timed how long it took to do actions
• Pros and Cons reactions
• Associate one word to an image